Background         

Staff accounts are added, modified, and removed using the Twine SIS.

Updates made in Twine are pushed to Edsby, usually during an automated nightly sync process.

Video Overview

Adding a staff account

Instructions:

1. Login to Twine at https://sis.choosetwine.com/ using your Twine administrator username and password. Once you are logged in, you will see the Twine main dashboard. 
2. From the side menu, select on Users > Add a user.
3. Enter the staff member's details. Required fields include First Name, Last Name and Email Address. Note: the email address will be used as the account username for logging into Edsby, and must be unique for every account. 
4. Click Save 

Timing and next steps

• Accounts you create in Twine are synchronized overnight, and will be visible in Edsby the following day. 
• If you need a new staff account to be active in Edsby right away, please open a help ticket, or send a message to us at support@choosetwine.com to request a manyal sync.
• Once the staff account is in Edsby, you may assign an Edsby password.