A student may be associated with any number of parents or guardians. In the Twine SIS these are identified generally as "Contacts." Names and phone numbers for all parents and guardians will sync to Edsby, and will be visible to staff in places like the student Panorama.
For a parent or guardian to log in to Edsby, their record must include a unique email address (not shared with any parent, student or staff account). Once a parent or guardian account has been synchronized to Edsby, you may trigger an invitation to join Edsby so they can activate their accounts and connect.
Contacts should always be associated with an address. If the address for a given contact is not listed in a student record, create the address first and then follow the steps below to add a contact. Steps for adding addresses may be found in the Adding Student Accounts & Addresses document.
New Contact or Existing Contact?
If the contact you are adding to the system is already associated with a child at your school, be sure to use the Add an Existing Contact link. Otherwise, you will likely end up creating a duplicate account for the contact.
Adding a new contact for a student
If more than one address is present, be sure to click on the desired address in the left column before setting up your Contact information
Once the correct address is selected, click the Add a New Contact link:
Fill in the First Name, Last Name, and Relation fields and click Save
After clicking Save, additional fields will be displayed for Email and Telephone (Mobile, Home and Work). Fill out these fields and click Save.
Adding an Existing Contact for a student
If a parent has more than one student at your school, it may be that the parent already exists in the SIS. To ensure the parent can login just once to Edsby to see all associated accounts the existing parent account needs to be added to each student.
If more than one address is present, be sure to click on the desired address in the left column before adding your Contact
Once the correct address is selected, click the Add a an Existing Contact link:
In the third column a name selector will appear. Choose the existing account name from this list.
Click Save after selecting your contact.