Having completed the basic setup of Twine, you're now ready to start with Part 3: training and roll-out.
Note that depending on your deployment schedule you may proceed to Part 4 (report card setup) while some training activities are still pending.
School administrator Edsby overview
At this point you have a fully functional Twine environment, with everything replicated to Edsby so you're ready to go with classes, teachers, parents and students. Before throwing open the doors to everyone, we like to schedule time with our school administrators (heads of school, principals) along with technical administrators to ensure everything is right, and look at some of the school-wide capabilities Edsby provides.
Our administrator overview is typically scheduled for 45 minutes and topics include:
- Tour / online help
- ZenDesk help widget
- Twine Admins group, Quick Start guide for teachers
- Staff roles & titles
- Key Contacts
- School Calendar
- School News
- Getting to staff accounts, resetting passwords
- Verifying staff courses & schedule
- Modifying setup for a course
- Getting to student accounts, resetting passwords
- Getting to parent accounts, resetting passwords
Group creation & management
- Setup of Staff Room group and addition of moderators
- Setup of School Talk and assignment of automated membership for staff if desired
- Review group invitation process / discovery process for students
School-Level Setup & Responsibilities
- School News
- Attendance workflows
- Office notifications
School admin follow-up / Q&A sessions
Follow-up sessions with school administrators are common during the first week or two after teachers begin using Edsby. These sessions are often used to review workflows such as attendance and how to respond to alerts shared with the Office. Follow-up sessions also often overlap with advanced feature roll-out such as permission forms for students & parents, parent-teacher conference scheduling, use of emergency alerts, and other optional Edsby/Twine features.
Initial teacher orientation sessions are generally arranged for 30 to 45 minutes, and are designed to get teachers comfortable logging in, to communicate expectations for how Twine will be used, and to generate excitement about how Twine can help them in their day-to-day responsibilities.
Typical topics covered during teacher orientation sessions include:
- Logging In
- Tours / Help
- Reset Password
- Profile Picture
- Recent Activity
- Sharing info / Feed
- Student List
- Class Setup
- Private messaging
Teacher follow-up / Q&A sessions
Following the initial teacher orientation, many schools arrange for follow-up webinars that include instruction for advanced features and/or time for question and answer once teachers have begun using the system.
Prior to inviting parents into Edsby most schools like to send home an announcement about the adoption of Edsby. By letting parents know what Edsby is and when they'll get their invitation, you'll increase the number of parents who activate their accounts right away. We've included a Parent introductory letter.docx file with this article; this sample announcement may be copied to your letterhead and modified as per your preferences.
When the time comes, parents can be invited into Edsby by staff members with a role of Senior Admin or School IT. Usually parent invitations are sent only after teachers have been given instruction on how to connect to Edsby and are comfortable working in the system.
As an additional resource to help parents, we've provided a Parent getting started guide.docx -- this file may be edited in Word and distributed to your parents. Be sure to update the document to replace YOURURL.edsby.com with the actual URL for your login page.
When to enable students accounts (and whether to enable them at all) is determined by each school based on their priorities. Student accounts can be activated for all students, or for just students in particular grade levels, or may be left off completely.
When inviting students into Edsby, we encourage you to communicate two things:
- Why you are inviting them into Edsby? Specifically, what is it that you expect them to see and do in Edsby? How often do you expect they should check Edsby? In addition to their classes, what groups might they have access to or be expected to participate in?
- What are your expectations for online conduct? For many schools there is already a clearly articulated policy on community conduct. For others, technology use may be covered under a specific technology use agreement. In either case, it is important to remind students that their conduct online will be monitored and needs to comply with school policy.
In Edsby, all student accounts are inactive to start. Most schools take one of four approaches for password assignment:
- Option 1: If you are using Google or O365 authentication for students, your Twine onboarding specialist can designate the student accounts as Active, and they can begin logging in with the Google or O365 button on the login page, so long as they can connect to their Google or O365 account.
- Option 2: Your Twine onboarding specialist can assign unique passwords for all student accounts, which will be provided to your implementation point of contact for distribution.
- Option 3: Your Twine onboarding specialist can assign a universal password for student accounts, which students will be encouraged to change on first login. This approach is easier for teachers than Option 2, but carries a security risk if there are students that don't change their password from the default.
- Option 4: Teachers (and all administrative staff) may assign passwords individually for any student. In some cases, such as situations where not every student in a class is going to be provided Edsby access, it is simplest to allow teachers to assign and give out student passwords.