School administrators may use the Emergency Alerts feature to send text messages to the mobile phones of all parents, all staff, or all staff and parents together. Note that any parent with a mobile number will receive your alerts, whether they have activated their Edsby account or not.
Emergency Alerts are part of the Twine offering for customers with the Advanced Data & Communications add-on.
Sending emergency alerts from Edsby
- Log into Edsby as a school administrator; if you subscribe to Twine Complete or the Twine Communications package, you should see an Emergency Alerts link in the Applications panel:
- Once in Alerts you can create a new Alert, send a previously set up Alert, or edit a draft. To create a new Alert, click the New Alert button.
- The Alert form will pop up where you can type a messages (max 140 characters) and select to send to Parents and Staff, Parents Only, or Staff Only. Once your Alert is all set you can click Save and it will be added to your list of Drafts.
- To Send your Alert hover over the draft status and you will see options to Edit, Copy, or Send. Click Send and the Alert will be sent out to the designated recipients via SMS/text message to the cell phone numbers specified in Twine.